Affected by Covid-19, there will be some delay on the delivery.
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It usually takes 1-2 business days for your order. We will send you an email if the processing time takes longer than expected.
1. Orders over $50:
We offer free international shipping for orders over $50. Shipping will be handled by DHL (3-5 working days usually)
Your order must be $50.00 minimum, before taxes & shipping and handling. Cannot be combined with some coupons and offers.
2. Orders under $50:
You can choose to pay $10 for international shipping. Shipping will be handled by DHL (3-5 working days usually)
The transit time depends on several factors, such as the destination country, the customs, weather and etc., which can be hard to be controlled by us. We will work on it all the time to make it better and improved.
Countries and areas
We currently ship to the following countries or areas: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Israel, Italy, Japan, Kazakhstan, Luxembourg, Malaysia, Mexico, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Korea, Sweden, Switzerland, Thailand, Turkey, United Kingdom, Vietnam, United States (P.O. boxes are not supported by DHL), New Zealand (16 of 17 regions), Russia, Spain, Indonesia
We do not ship to the following countries or areas:
Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, Iceland, India, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macao SAR, Madagascar, Malawi, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, New Zealand (1 of 17 regions), Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Réunion, Romania, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Tracking Your Order
After parcel is sent out, you will receive an Email containing the tracking number of your parcel. If you have issues on tracking your order, please feel free to contact us.
We are sorry that your order didn't work out. We want you to love our products, but understand in case you have different preferences. If you're not satisfied with the products received, our Support Team is here to help you with the items. Pleasecontact us for further assistance.
You have 14 days to decide if the items are right for you after you received them.
You can return or exchange any unworn, unwashed, unaltered, undamaged items in original package including your order Number. If you return for Refund successfully, our Account Department will arrange the refund for you after receiving the returned items.
Orders must be returned at the expense of the customer.
Pleaseemail usthe package with your Order Number & your log in account in it, we will be very appreciated if you can write down your return reason.
After we received your returning parcel info and tracking No, we will refund your money to your account within 7 working days.
Please understand that the we don't accept returns for gifts.
Tweezers or Applicator
Step 1: Measure and trim
Hold the lash band up against your natural lash line, and trim the excess from the outer corner.
✨Tip: If the lashes are too long, consider trimming the individual lashes down. Lashes should be longer toward the outer corner of the eye.
Step 2: Apply lash adhesive
Apply the lash adhesive to the outer seam of eyelash band with an applicator or small brush. Allow the glue to dry for a moment before applying it to your lashes.
✨Tip: Alternatively, you can squeeze a thin line of lash glue onto the back of your non-dominant hand. Then, gently run the outer seam of the eyelash strip along it.
Step 3: Place and hold
Grasp the lash with applicator, place the lash band as close as possible to your natural lash line.
✨Tip: If you have watery eyes, apply more glue to either end for extra hold.
Step 4: Dry
Press down and hold the lashes at the base of your lash line, and wait for at least 15 seconds.
✨Tip: Allow the glue to dry naturally. Once the strip is in place, you do not need to press or hold it.
Step 5: Apply mascara (Optional)
Applying mascara to your lashes is not a recommended step, because the chemicals in mascara might cause damage to fake lashes, but some people might want a better effect, then you can try. This step will help blend your natural lashes with the false ones, achieving a more natural look. You can use black, brown, or dark gray mascara.
✨Tip: Avoid using eyelash curlers directly on mink lashes. Instead, try the gentle heat from a heated lash curler to brush, blend & list lashes in place.