We are sorry that your order didn't work out. We want you to love our products, but understand in case you have different preferences. If you're not satisfied with the products received, our Support Team is here to help you with the items. Pleasecontact us for further assistance.
You have 14 days to decide if the items are right for you after you received them.
You can return or exchange any unworn, unwashed, unaltered, undamaged items in original package including your order Number. If you return for Refund successfully, our Account Department will arrange the refund for you after receiving the returned items.
Orders must be returned at the expense of the customer.
Pleaseemail usthe package with your Order Number & your log in account in it, we will be very appreciated if you can write down your return reason.
After we received your returning parcel info and tracking No, we will refund your money to your account within 7 working days.
Please understand that the we don't accept returns for gifts.
Founded in 2010, Arison has become a top-tier eyelash vendor in the eyelash retail, wholesale and OEM industry. We have a modernized factory and R&D lash lab, which enable us to professionally produce full-range of lash products.
With our 10-year experience and full-range of lash product line, we have established long-term and stable cooperation with many beauty stores, training schools, lash salons, and home starters.
Factory to customer
Lash products on our website with reliable and consistent quality produced by our own factory will be delivered directly to you from our factory, cutting out the middleman.
Due to the recent COVID-19 prevention and control regulations, and updated customs clearance policy in some areas, the shipping time might be delayed for 2-7 days, especially for flat-rate shipping.