Shipping Details

Confirm

A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It usually takes 1-2 business days (24-48 hours) for your order. Pre-ordered items (will be stated on the product page) take 8-9 days to process. We will email you if the processing time takes longer than expected. 

Countries and areas

We currently ship to the following countries or areas:
Andorra, Australia, Austria, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Cambodia, Canada, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong SAR of China, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau of China, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand (16 of 17 regions), Norway, Philippines, Poland, Portugal, Puerto Rico, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan area of China, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam.

Shipping In General

The shipping fee and time frame in general applies to the following countries and areas. For other countries and areas, please refer to the exceptional.

Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Germany, Greece, Hong Kong SAR of China, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macau of China, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Taiwan Area of China, United Kingdom, United States (Outlying Islands and remote areas are not included)

1. Orders over $99: 

In general, we offer free express shipping for orders over $99, except for some countries and areas. Shipping will be handled by DHL (3-5 Business Days Usually).
Your order must be $99.00 minimum, before taxes & shipping and handling. Cannot be combined with some coupons and offers.

2. Orders over $50: 

In general, we offer free standard shipping for orders over $50, except for some countries and areas. Shipping will be handled by flat-rate courier service (7-10 business days usually). 

Or you can choose to pay $25 for express shipping (in general, except for some countries and areas). Shipping will be handled by DHL (3-5 business days usually).

Your order must be $50.00 minimum, before taxes & shipping and handling. Cannot be combined with some coupons and offers.

3. Orders under $50: 

(1) You can choose to pay $6.99 for standard shipping (in general, except for some countries and areas). Shipping will be handled by flat-rate courier service (7-10 business days usually).
(2) Or you can choose to pay $25 for express shipping (in general, except for some countries and areas). Shipping will be handled by DHL (3-5 business days usually).

The transit time depends on several factors, such as the destination country, the customs, weather etc., which can be hard to be controlled by us. We will work on it all the time to make it better and improved.

Shipping In Exceptional:

1. For the following countries and areas, flat-rate shipping is available for orders containing no liquid products; Shipping fee is the same of that in section "Shipping In General"; 

If the order contains liquid product, only express shipping is available.
Free shipping for orders over $99; For orders under $99, shipping fee is $25.

Australia, Brunei, Cambodia, Canada, Czech Republic, Estonia, Indonesia, Japan, Laos, Malaysia, Malta, Mexico, Philippines, Singapore, South Korea, Switzerland, Thailand, Turkey, Vietnam.

2. For the following countries and areas, only express shipping is available.
Free shipping for orders over $99; For orders under $99, shipping fee is $25.

Andorra, Cyprus, Gibraltar, Greenland, Guernsey, Iceland, India, Jersey, Liechtenstein, Monaco, San Marino.

3. For the following countries and areas, only express shipping is available. Shipping fee is $45. No free shipping is provided.

Bahrain, Egypt, Israel, Kuwait, Puerto Rico, Saudi Arabia, United Arab Emirates, United States Outlying Islands and Remote Areas

Estimated delivery timeframe

Areas Express Delivery Standard Delivery 
U.S.A. (except for Outlying Islands) 3-5 Business Days 7-10 Business Days
Brazil Not supported 10-14 Business Days
Other areas (listed below) 3-5 Business Days 7-10 Business Days

Tracking Your Order

After the parcel is sent out, you will receive an Email containing the tracking number of your parcel. If you have issues on tracking your order, please feel free to contact us.