Return Policy & Shipping
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It usually takes 1-2 business days for your order. We will send you an email if the processing time takes longer than expected.
Parcels will be sent out from China. We offer free shipping by flat rate shipping (10-25 working days usually).
The transit time depends on several factors, such as the destination country, the customs, weather and etc., which can be hard to be controlled by us. We will work on it all the time to make it better and improved.
If you're not satisfied with the products received, please contact our customer service first and submit ticket for further help.
1.You have 3 days to decide if the items are right for you after you received them.
2.You can return or exchange any unworn, unwashed, unaltered, undamaged items in original package including your order Number. If you return for Refund successfully, our Account Department will arrange the refund for you after receiving the returned items.
3.Return shipping fee is paid by buyer.
4.Please send us the package with your Order Number & your log in account in it, we will be very appreciated if you can write down your return reason.
5.In order to solve your problem as soon as possible, please contact Customer Service Staff via firstname.lastname@example.org first and tell us your return reason.
6.After we received your returning parcel info and tracking No, we will refund your money to your account within 7 working days.
7.Please understand that the we don't accept the returns for the gifts.